Welcome & Announcements

You Can’t Change What You Can't See - Identifying and Calling Out Bias in Healthcare Komal Chokshi, Senior Counsel-Medical Professional Liability, University of California Susan Penney, Exec Dir of Risk Management, UCSF Medical Center - Gain a general understanding of implicit bias and related concepts
- Understand the impact of bias on patients and healthcare providers
- Learn practical tips for interrupting bias in healthcare

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HIPAA Update: 2020 and Beyond Linda Garrett, Partner, Garrett Law LLP - List two key changes impacting patient requests for “access” to their health record under 45 CFR 164.524 that resulted from the Ciox v. Azar January 23, 2020 DC District Court opinion and subsequent announcement by HHS
- Describe three significant changes to 42 CFR Part 2 that became effective August 14, 2020, and explain the further changes that will occur on March 27, 2021 when regulations related to §3221 of the CARES Act become effective, and how those changes might impact the sharing of information by multi-disciplinary teams
- Describe four ways that COVID-19 information may be legally disclosed pursuant to HIPAA and state law, and list three key aspects of telehealth practices and enforcement that have changed during the COVID-19 nationally declared pandemic emergency

Break

Advanced Care at Home: An Innovative Approach to Patient Care Vivian Reyes, Regional Medical Director of Hospital Operations, The Permanente Medical Group Melanie Parker, Medical Director of Risk & Patient Safety, The Permanente Medical Group Eric Dilda, Medical Legal and Risk Director-KP HealthConnect, The Permanente Medical Group - Partner with outside entities to implement new care models
- Think outside of the box to enhance patient care during COVID
- Integrate multiple workstreams in complex projects

Year Two of COVID? Legal Issues on the 2021 Horizon for HEalthcare ORganization Response to the Pandemic Katherine Saral, Chief Legal Officer and Chief Compliance Officer, The Permanente Federation LLC Judith Waltz, Partner, Foley & Lardner - Understand legal requirements, ‘gray’ areas, and unknowns
- Consider and define the impact on you as Compliance professionals
- Identify areas for coordination with Operations in implementation and government relations on public policy and regulatory development

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Investigations: What Compliance Officers Need to Know Christie Moon, Attorney, Sutter Health Reginald Coleman, Director, Special Investigations Unit, Sutter Health - Define, understand and address "implicit bias" in the context of compliance and other internal health care investigations
- Conduct effective and efficient remote internal investigations, even during a pandemic
- Partner and enhance investigative communication and collaboration across all health care functions (e.g. Compliance, Privacy, HR, Legal, SIU, Physical Security, IT Security and Cyber Security)

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How Do We Monitor and Audit Telehealth - Past History and Present Lori Laubach, Partner, Moss Adams, LLP - Identify controls related to telehealth necessary to mitigate the risk in the present and after PHE
- Operational uses of telehealth - what are the compliance issues?
- Understand auditing and monitoring of the telehealth controls
- Review potential corrective action ideas and how to provide results without creating additional risk

Networking and Discussion Connect with your fellow attendees and enjoy a free-flowing conversation about what stood out during the sessions or a compliance challenge you want feedback on. The objective here is to enable conference participants to network with and learn from each other, and help overcome the isolation of the past months. This optional networking event will be held on Zoom and participants may choose to be on camera.